![]() Please provide as much information from above as possible. Be sure to hit “Submit” on the Crash Reporter pop-up to send the Crash Report to Epic.Īlso, approximately how much storage do you have left on your Mac? If the Crash Reporter window is ever present when the crash occurs, select “Copy Callstack to the Clipboard,” and paste that information in a document and add to this post. The ProjectName.log (Located: ~/Library/Logs/Unreal Engine/ProjectNameEditor/) ![]() The UE4.log (Located: ~/Library/Logs/Unreal Engine/Editor/) The “System Report:” Apple menu >About This Mac > System Report>Hardware (All information listed in the “Hardware Overview.”) You can cut and paste this information or provide screen shots, whichever is more convenient. You can find this in the Apple menu >About This Mac>More Info> Add the information from this window (serial # not necessary) diag files, please send one from a known time when the freezing has occured. While Contents/UE4/SysFiles/EpicGamesLauncher/ directory is empty. Is that normal? Does that mean it was not installed properly?Īlso, when I search through the app’s contents Contents/UE4/Engine/Binaries/Mac the CrashReportClient also has a white circle with a line through it. In the /Users/Shared/UnrealEngine/Launcher/SelfUpdateStaging/Install/ the Epic Games Launcher application has a white circle with a line through it for an icon. Unreal Engine 4.12.5 that is.Īs for storage there is 68.45 GB free for the OS X partition + 31.13 GB free for the Windows 10 partition.Īlso, I found something curious although I am not sure if it matters. I installed the Epic Games Launcher and the Unreal Engine on my Windows 10 partition, and the exact same thing happened as well.I could not get screenshots either since I cannot predict when the computer will freeze and auto-restart, and it happens randomly between 1-2 minutes. I checked the activity monitor while the Unreal Engine is running, after choosing or starting a project, and I could not notice anything unusual for the energy usage, memory usage, or cpu usage.I deleted everything for Epic Games, and the Unreal Engine, and re-installed them.Sometimes when the computer freezes, a very strange screeching sound is made, not from inside the computer, but from the speakers/headset.This is the first time that anything like this happens. Removes support for OS X 10.10 Yosemite (Download the latest version supported). ![]() Sure it had some “hiccups” or tiny issues that did not cause any crashing or freezing of anything, and it worked. It is also important to mention that until yesterday, it has been several months (don’t remember exactly) since I last used the Unreal Engine, and I never had this issue before. When the computer restarts, all of the apps and browser tabs that were open before the restart are re-opened by the computer. This only happens with Unreal Engine, and I tried with other programs, but it does not happen. Every time I open a project or start a project with Unreal Engine 4.10.1 and above, and after about 1-2 minutes of use (I timed it), the whole computer, not just the engine, freezes for a minute or two and then restarts by itself.
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